FAQs
Questions?
We've got answers
General
Is a Health Spending Account CRA compliant?
Yes. A Health Spending Account (HSA) is fully compliant with CRA rules when it’s set up and administered correctly. The CRA classifies this type of benefit as a Private Health Services Plan (PHSP). Your corporation acts as the plan sponsor and reimburses you, the business owner, for eligible medical expenses. As long as your plan meets CRA’s PHSP criteria and only reimburses eligible expenses, it qualifies as a tax-free benefit and a deductible business expense.
How do I share this with my accountant?
Simple. Just send them this technical guide. It covers how the Hiveworks HSA works and how it complies with CRA eligibility rules.
Eligibility
What if my spouse already has benefits?
Even if your spouse has a health plan through work, you’re still likely paying out of pocket. Premiums are almost always deducted from their paycheque, most plans don’t fully cover everything and also have category maximums. With a Hiveworks HSA, you can:
Reimburse the health and dental portion of premiums your spouse pays
Claim the uncovered 10 to 30 percent or portion above the maximum limit of eligible expenses
Cover health costs their plan doesn’t include at all, like orthotics, therapy, or braces
Your HSA doesn’t replace their coverage. It fills in the gaps. See our article on how our HSA can work with spousal benefits.
Can I submit expenses from before I signed up?
No. Your Hiveworks HSA only covers expenses incurred on or after your plan's effective date, which is the day you sign up. Anything dated before that isn’t eligible for reimbursement under CRA guidelines.
If you had HSA coverage with another provider and are switching to Hiveworks, contact us. We’ll help ensure there’s no gap in your coverage.
Can I add family members to my HSA?
Yes! You can add your spouse and dependants to your plan, giving them access to the same healthcare savings.
My corporation is registred in Quebec, acan I use the Hiveworks HSA?
At this time we cannot support corporations registered in Quebec.
Coverage
What kinds of doctors and health practitioners are eligible?
Eligible practitioners are those recognized by the Canada Revenue Agency (CRA) for the purpose of the Medical Expense Tax Credit (METC). In general, that includes most licensed and regulated professionals such as Chiropractors, Dentists, Optometrists, Physiotherapists, Massage Therapists and many others. See the CRA's list of eligible practitioners.
What types of expenses are eligible?
Eligible medical expenses are those recognized by the Canada Revenue Agency (CRA) for the purpose of the Medical Expense Tax Credit (METC). They include prescription medications, dental work, vision care, physiotherapy, and more. If you have group health benefits, you can claim the portion not covered by your plan. For a complete list of eligible expenses, visit the CRA’s website on eligible medical expenses.
Are braces / orthodontics an eligible expense?
Yes, orthodontic work like braces is eligible as long as it’s for medical reasons and performed by a licensed medical practitioner.
Are massages an eligible expense?
Yes. Massages are eligible if they’re performed by a Registered Massage Therapist (RMT) in the following provinces: Ontario, British Columbia, New Brunswick, Newfoundland and Labrador, Prince Edward Island, and Saskatchewan.
Can I claim premiums I pay for group health and dental benefits?
Yes. If you personally pay for group health or dental insurance premiums (not your corporation), you can claim them through your Hiveworks HSA. These premiums are eligible for tax-free reimbursement as long as the insurance plan provides eligible health coverage under CRA rules. Keep in mind:
You're submitting for premiums paid by you personally, not those paid directly by your corporation (those are already tax-deductible).
Only premiums for qualifying health coverage (like medical, dental, vision, or drug plans) are eligible.
Premiums for non-health insurance (like life, disability, or critical illness) and provincial or territorial health plans are not eligible.
Limits and Requirements
Is there a limit on how much I can claim in a year?
Yes, the limit is $15,000 annually. If you require a higher limit, please contact us.
Do I need to be incorporated to use an HSA?
Yes, the Hiveworks HSA requires that you are incorporated and have at least one employee, which can be yourself.
What if I don’t use my full limit in the year?
Any part of your annual limit that goes unused by year-end is forfeited. Your limit can’t be carried forward. Your HSA is not prefunded. You only fund a claim when it’s submitted and approved.
Submitting and Managing Claims
How do I submit a claim?
Log into your Hiveworks account, select New Claim, upload an image of your receipt, and complete a simple claim form. Our platform makes it quick and easy to submit claims.
Can I submit multiple claims at once?
Yes! Use our Multi-Claim Submission feature to submit as many claims as you need to in one go. Simply upload the receipts for each expense and submit them individually or together.
Is there a maximum number of claims I can submit?
No, there is no limit to the number of claims you can submit as long as the expenses are eligible. You can submit claims as frequently as necessary.
What if I submit an ineligible claim?
If your claim doesn’t meet the eligibility criteria, we will notify you and provide an explanation. You can then resubmit an adjusted claim as needed.
Reimbursements and Funding
Why does my company have to send money for an expense I already paid personally?
Your corporation, as the plan sponsor, must be the one reimbursing the expense, not paying it directly. You pay out-of-pocket first, then your company reimburses you, the plan member, through your company-funded HSA.
How long does it take to get reimbursed?
It typically takes 5 - 7 business days which includes receiving your claim, reviewing it, receiving funds from your corporation and dispersing funds to your personal account.
HSAs vs. Traditional Insurance
What is the difference between an HSA and traditional insurance?
An HSA offers more flexibility than traditional health benefits. You can use it for a wide range of eligible medical expenses, and there are no premiums or restrictions on what you can claim. You control the spending, making it ideal for small business owners.
Small Business Plans
Do you have a plan for companies with multiple employees?
We're working on offering solutions for small businesses with employees, so you’ll be able to cover your entire team with the same flexibility and savings benefits. Enter your email below to be notified when it launches.